Community Guidelines

Welcome to PeopleInsight's Customer Community.

We're excited to have you join our community and engage with fellow users. To ensure a positive and constructive experience for everyone, we have established the following community guidelines. Please read and abide by them to make this community a helpful and enjoyable place for all members.

Respect Privacy: Do not share any confidential or sensitive information in the community. Please check with your internal privacy policies before sharing in the community. If you have a support issue, contact the Support team directly. Any post that contains data will be removed.

This Community is not Support: If you need technical or user support, please raise a ticket through Zendesk or check out the Knowledge Base.

Be Respectful: Treat all community members with respect, kindness, and empathy.  Disagreements are natural, but always maintain a respectful tone when discussing differing opinions.

Keep it Professional: This community is a place for professional discussions. Avoid sharing personal information or engaging in inappropriate conversations.

Provide Constructive Feedback: Feedback is valuable, whether positive or critical. When giving feedback, be specific, constructive, and provide suggestions for improvement. Remember that the goal is to help each other and our product grow.

Use Clear and Concise Language: Communication is key in any community. Express your ideas clearly and use proper grammar and spelling to facilitate understanding.

Seek Help and Offer Help: If you have questions or need assistance, don't hesitate to ask. Likewise, if you can help others with their queries, please do so kindly.

Report Inappropriate Content: If you come across any content that violates these guidelines or seems suspicious, report it to the moderators or administrators for review.

Follow Community Rules: Abide by the rules set forth by the community platform hosting this online community. Failure to adhere to platform rules may result in removal or restriction from the community.

Posts and content from PeopleInsight: PeopleInsight staff will share best practice, product guidance, insights, and content at times for the benefit of customers. Please note that customer commitments are the priority for our team, so please expect a delayed or no response to comments related to PeopleInsight content. 

Remember that this community is all about collaboration, learning, and supporting each other. Let's maintain a friendly and welcoming environment where all users feel comfortable participating.

Thank you for being a part of our Customer Community!