A user in your LMS portal can reset their own password by selecting the "Forgot Password" link on the LMS homepage (if you have this setting enabled). You can also generate a new password for them as the Administrator. To reset their password manually, please follow the steps below:
1. Click on the “Users and Groups” button in the Administrator toolbar on the left-hand side of the portal:
2. Click on "Users" in the expanded menu:
3. Click on a the specific user’s name from the user list that appears:
4.
Click on
"User Profile"
Click on
"User Profile"
5. Scroll down to password section of their account:
6. Type in a new password.
7. Type in the same password in the second field to confirm the new password.
8. Scroll to bottom of page click on the green “Save Changes” button.