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HR Learn FAQ: How to Delete a Certificate from a Learner's Profile

This article walks through the process of deleting/removing an earned or awarded certificate from a user's profile.

This article walks through the process of deleting/removing an earned or awarded certificate from a user's profile.  To delete a certificate from a learner's profile:

  1. Go to the user's page under the ‘Users and Groups’ Administrator Menu.

  2. Find the user's account that contains the certificate you would like to delete.

  3. Click on the ‘Certificate’ icon (looks like a ribbon) and all awarded certificates will be displayed.

  4. Place a checkmark next to the certificate you would like to delete.

  5. Click ‘Delete Selected Certificate(s)’ at the bottom of the page.